Privacy Policy
777jays Bangladesh
At 777jays, your privacy is a genuine priority — not an afterthought. This Privacy Policy explains precisely what personal data we collect when you use our platform, how we use it, who we may share it with, how long we retain it, and what rights you have over your own information. We encourage you to read this document fully before registering an account.
Your Privacy Matters: This Privacy Policy applies to all users of the 777jays platform in Bangladesh. By registering an account or using our services, you acknowledge that you have read and understood the data practices described in this document. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
777jays is committed to protecting the personal data of every individual who accesses or uses our online betting and casino platform. This Privacy Policy ("Policy") has been prepared in accordance with internationally recognised data protection principles and is intended to give you a clear, transparent account of how your personal information is handled from the moment you visit our platform to the point at which your account is eventually closed.
This Policy covers all data collected through the 777jays website, mobile browser interface, and any associated communication channels — including email, SMS, and live chat with our support team. It does not cover third-party websites that may be linked to or from 777jays; those platforms operate under their own privacy policies and 777jays accepts no responsibility for their data practices.
We review and update this Policy periodically. When material changes are made, the revised version will be published on this page with an updated effective date. Continued use of 777jays following publication of an updated Policy constitutes your acceptance of the changes. For significant changes, we will also send a notification to your registered email address.
Six Pillars of 777jays Data Protection
All data transmitted between your device and 777jays servers is encrypted using TLS 1.3. No personal data is transmitted in plain text at any point.
777jays does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes — ever.
We collect only the data necessary to provide our services, comply with legal requirements, and ensure platform security. Nothing more.
All personal data is held only for as long as necessary. Retention periods are defined per data category and are set out clearly in this Policy.
You have the right to access, correct, export, or request deletion of your personal data at any time. Requests are processed within 30 days.
In the event of a data breach affecting your personal information, 777jays will notify you at your registered email address within 72 hours of discovery.
Data We Collect
777jays collects personal data from you in several ways: data you provide directly during registration and account management, data generated automatically when you use the platform, and data received from trusted third-party partners such as payment processors and identity verification services.
Data You Provide Directly
- Identity data: Full legal name, date of birth, gender, and nationality — as provided during registration or KYC verification.
- Contact data: Mobile phone number (Bangladesh-registered SIM), email address, and residential address in Bangladesh.
- Identity documents: Copies of your National Identity Card (NID), passport, or other government-issued photo ID submitted during the KYC process.
- Payment data: bKash account number, Nagad account number, Rocket account number, Upay account number, bank card details (card number stored in tokenised form only), or bank account details for BRAC Bank, Dutch-Bangla Bank, City Bank, Islami Bank, Sonali Bank, or other accepted institutions.
- Account credentials: Username and hashed password. We never store passwords in plain text.
- Support communications: The content of any messages, emails, or live-chat conversations you have with our support team.
- Responsible gaming preferences: Deposit limits, session limits, loss limits, and self-exclusion preferences you set voluntarily.
Data Collected Automatically
- Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and time zone setting.
- Usage data: Pages visited, games played, bets placed, session duration, click patterns, search queries within the platform, and features accessed.
- Transaction data: Full record of all deposits, withdrawals, bets placed, game rounds played, bonus claims, and winnings — with timestamps in Bangladesh Standard Time (BST, UTC+6).
- Cookie and tracking data: Data collected via cookies and similar technologies as described in the Cookies & Tracking section below.
Data Received from Third Parties
- Payment processors: Transaction confirmation data, payment status, and fraud-risk scores from bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing networks.
- Identity verification providers: Age and identity confirmation results from KYC service providers.
- Fraud detection partners: Device fingerprint scores and behavioural risk indicators from our fraud detection partners.
| Data Category | Source | Required? |
|---|---|---|
| Identity & Contact | Provided by you at registration | Mandatory |
| Identity Documents (KYC) | Uploaded by you on request | Required for withdrawals |
| Payment Details | Provided by you; confirmed by processor | Required for transactions |
| Device & IP Data | Collected automatically | Automatic |
| Betting & Gaming History | Generated by platform use | Automatic |
| Cookie Data | Collected via browser | Partly optional |
| Support Communications | Provided by you | When you contact us |
How We Use Your Data
777jays uses the personal data we collect exclusively for the purposes described in this section. We do not process your data for any purpose that is incompatible with these stated uses without first obtaining your explicit consent.
Service Delivery
The primary purpose for which we process your personal data is to provide you with the 777jays betting and casino service. This includes: creating and managing your account, processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank channels, settling bets and recording game results, delivering bonuses and promotional offers, and providing English-language customer support 24 hours a day, 7 days a week in Bangladesh Standard Time.
Identity Verification & Legal Compliance
We are required to verify the identity of our players and to maintain records of financial transactions in order to fulfil our obligations under anti-money laundering (AML) and know-your-customer (KYC) standards. We use your identity data, document uploads, and transaction history for this purpose. This processing is necessary for legal compliance and cannot be opted out of while you hold an active account.
Fraud Prevention & Security
We use device data, IP addresses, behavioural patterns, and transaction data to detect and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited conduct. Our automated fraud detection systems analyse this data continuously in real time. Accounts flagged as high-risk may be suspended pending a manual review.
Platform Improvement
We use aggregated, anonymised usage data to understand how players interact with the 777jays platform — which game categories are most popular, which features generate the most engagement, and where players encounter difficulties. This analysis helps us improve the platform for all users. Anonymised data used for this purpose cannot be linked back to any individual player.
Marketing Communications
With your explicit consent, we may send you promotional communications by SMS or email regarding new games, seasonal offers (such as BPL cricket season promotions or Eid bonus campaigns), and special events. You may withdraw your consent to marketing communications at any time by contacting support@777jays or adjusting your notification preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Responsible Gaming
We use your account data — including deposit frequency, session duration, and betting patterns — to monitor for signs of problem gambling and to enforce any voluntary limits or self-exclusions you have set. This processing is carried out in your interest and in fulfilment of our responsible gaming obligations. For more detail, visit the Responsible Gaming page.
Marketing opt-out: You can unsubscribe from promotional SMS and email communications at any time. Simply reply STOP to any SMS, click the unsubscribe link in any email, or contact support@777jays. Service communications (account alerts, deposit confirmations, withdrawal notifications) are not marketing and cannot be opted out of while your account is active.
Cookies & Tracking
777jays uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and understand how the site is used. This section explains what types of cookies we use and what you can do to manage them.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to recall information about your session. 777jays uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).
Types of Cookies We Use
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, store your betting slip, enable secure transactions | No — essential for platform function |
| Functional | Remember language preference, display settings, last-visited game category | Yes — disabling may reduce experience |
| Analytical | Measure page load times, feature usage, and error rates for platform improvement | Yes — opt out in browser settings |
| Fraud Detection | Device fingerprinting to detect multi-accounting and fraudulent session patterns | No — required for security |
Managing Cookies
You can manage cookie preferences through your browser settings. Most modern browsers allow you to view, block, or delete cookies individually or by category. Please note that disabling strictly necessary or fraud-detection cookies may prevent you from logging in or using certain platform features. Instructions for managing cookies in popular browsers are available through the help pages of Google Chrome, Mozilla Firefox, and Microsoft Edge.
777jays does not use advertising cookies or third-party retargeting pixels. We do not share cookie data with any advertising network, social media platform, or data broker.
Data Sharing
777jays does not sell, rent, or trade your personal data to any third party for commercial gain. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
Payment Processors
When you make a deposit or request a withdrawal, we share the transaction details necessary to complete the payment with the relevant payment service provider — bKash, Nagad, Rocket, Upay, Visa, Mastercard, or your chosen bank. These providers process your payment data under their own privacy policies and security standards. 777jays does not store full card numbers; card data is tokenised immediately on entry.
Identity Verification Partners
During the KYC process, we may share your name, date of birth, and identity document images with a third-party identity verification provider. This is done solely to confirm your identity and age. The verification provider is contractually prohibited from using your data for any purpose other than identity confirmation on behalf of 777jays.
Fraud Detection Services
We share device fingerprint data, IP addresses, and session metadata with our fraud detection partners to identify and prevent fraudulent activity on the platform. This data is shared in pseudonymised form wherever technically possible.
Legal & Regulatory Disclosure
777jays may be required by law, court order, or regulatory authority to disclose your personal data to relevant bodies. In all such cases, we will disclose only the minimum information required to satisfy the legal obligation and, where permitted by law, will notify you that such a disclosure has been made.
Business Transfers
In the event that 777jays undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it, via your registered email address, before the transfer takes effect.
No advertising data sharing: 777jays does not share your personal data with advertisers, social media networks, data brokers, or marketing aggregators. Your browsing and betting behaviour on our platform is never used to serve you targeted advertising on external sites.
Data Retention
777jays retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. The table below sets out our standard retention periods by data category.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AML and KYC legal obligations |
| Transaction Records | 7 years after transaction date | Financial record-keeping requirements |
| KYC Documents | 5 years after account closure | Identity verification compliance |
| Betting & Gaming History | 5 years after account closure | Dispute resolution and audit trail |
| Support Communications | 3 years after last interaction | Quality assurance and dispute reference |
| Device & Usage Data | 24 months from collection | Fraud monitoring and platform analysis |
| Marketing Preferences | Until withdrawal of consent | Consent-based processing |
When a retention period expires, personal data is securely deleted or irreversibly anonymised. Anonymised data — which can no longer be linked to any individual — may be retained indefinitely for aggregate statistical analysis. If you request deletion of your account and data before a legal retention period has expired, we will restrict the processing of your data (i.e., it will not be used for any operational purpose) while retaining it for the minimum legally required period.
All data deletion and anonymisation processes at 777jays are carried out using industry-standard secure deletion methods. Deleted data cannot be recovered by 777jays staff or by external parties.
Data Security
777jays implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. While no platform can guarantee absolute security, we maintain industry-standard protections across all layers of our infrastructure.
Technical Safeguards
- TLS 1.3 encryption on all data transmitted between your device and our servers.
- AES-256 encryption for all personal data stored in our databases.
- Password hashing using bcrypt with individual salts — plain-text passwords are never stored.
- Payment card tokenisation — full card numbers are never stored on 777jays servers; a secure token is used for subsequent transactions.
- Two-factor authentication (2FA) via SMS for account login, with mandatory 2FA for all withdrawal requests.
- Automatic session timeout after a defined period of inactivity to prevent unauthorised access on shared devices.
- IP rate limiting and anomaly detection to identify and block brute-force login attempts.
Organisational Safeguards
- Access to personal data is strictly limited to staff members who require it to perform their role. All staff with data access are subject to confidentiality obligations.
- Regular security training is provided to all 777jays staff handling personal data.
- Third-party vendors who process personal data on our behalf are subject to written data processing agreements that require them to maintain security standards equivalent to our own.
Data Breach Notification
In the event that a data breach occurs that is likely to result in a risk to your rights or freedoms, 777jays will notify you at your registered email address within 72 hours of becoming aware of the breach. The notification will describe: the nature of the breach, the categories and approximate number of records affected, the likely consequences, and the measures taken or proposed to address the breach.
Your Rights
As a registered user of 777 jays.com, you have the following rights in respect of your personal data. To exercise any of these rights, contact us at support@777jays with the subject line "Privacy Rights Request". We will respond within 30 days of receiving your request.
You have the right to request a copy of all personal data we hold about you. We will provide this in a structured, commonly used, machine-readable format within 30 days of your request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested.
Where processing is based on your consent or a contract, you have the right to receive your personal data in a portable format and to transmit it to another service provider.
You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests.
Identity verification for rights requests: To protect your data from unauthorised access, we are required to verify your identity before processing any rights request. We will ask you to confirm details from your registered account. Requests from unverified individuals cannot be processed. Response time is 30 days from verified receipt of the request, with a possible 60-day extension for complex or high-volume requests.
Contact & DPO
If you have any questions about this Privacy Policy, wish to exercise a data rights request, or wish to raise a concern about how 777jays handles your personal data, please contact our support team using the details below. All privacy-related correspondence is handled by our designated privacy function.
How to Contact Us
- Email: support@777jays (subject line: "Privacy Rights Request" or "Privacy Concern")
- Live Chat: Available on the 777jays platform 24 hours a day, 7 days a week in Bangladesh Standard Time (BST, UTC+6)
- Response Time: All privacy queries receive an initial acknowledgement within 2 business days. Full responses are provided within 30 days.
Changes to This Policy
777jays reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. The effective date at the top of this page will be updated whenever a material change is made. For significant changes, we will send a notification to your registered email address at least 14 days before the new version takes effect. Your continued use of the 777jays platform after the effective date constitutes your acceptance of the revised Policy.
If you disagree with any update to this Privacy Policy, you have the right to close your account before the new version takes effect. Contact support@777jays to initiate account closure. Final balance and data deletion will be handled in accordance with the Responsible Gaming and Account Closure provisions described in the Terms & Conditions.
Last reviewed: 1 January 2026 | Version: 2026.1 | Platform: 777jays | Contact: support@777jays
Questions About Your Privacy?
Our English-language support team is available 24/7 at support@777jays in Bangladesh Standard Time. You can also browse our FAQ, review the Terms & Conditions, or explore the 777jays platform. 18+ only. Please gamble responsibly.